Lab Manager

We’re looking for an engaging and personable individual for our retail and technology start-up!

Trueform is transforming the way tech products are sold. Our brick-and-mortar retail locations let consumers see and touch the latest new tech, while receiving in-depth demonstrations from expert staffers. Best of all, shoppers can then buy however they like—in-store or online.

In short, Trueform is the new way to retail in an online world.

Our team is human – considerate, approachable, hungry, loyal and accountable. We are passionate about technology, geeky about our data, and excited to be pioneering a different approach to the end-consumer shopping experience.

What you'll do

  • Organize all store operations and allocate responsibilities to personnel.

  • Ensure high levels of customer satisfaction through excellent sales service.

  • Train sales staff to:

    • Provide expert demonstrations for each product and their accompanying applications.

    • Collect customer feedback and communicate this information to the team at HQ.

    • Process purchases and handle returns of merchandise.

    • Identify customer needs and provide detailed information on product features according.

  • Suggest ways to improve sales (e.g. planning marketing activities on Social Media).

  • Supervise and guide staff towards maximum performance.

  • Monitor stock levels and purchases.

  • Inspect the areas in the store and resolve any issues that might arise.

  • Plan and oversee in-store promotional events or displays.

  • Determine the need for improvements in the store.

The Requirements

  • Outstanding communication and interpersonal abilities.

  • Excellent organization, leadership, and customer management skills.

  • Strong business orientation.

  • Interest in business administration, sales, marketing or relevant field is desirable.

  • Proven work experience in a management role would be a plus.

Bellevue, WA